Butlering Team at The Waldorf Astoria Shanghai

Well I have just spent a wonderful week at the fabulous Waldorf Astoria hotel in Shanghai. The Butlering team is wonderful and more importantly genuine. What more could you ask for? Congratulations to the entire team. You should be very proud of yourselves!



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The Peninsula Hotel

Hello! I have arrived safely at the beautiful Peninsula Hotel in Shanghai. I'm looking forward to having lots of fun with this group and have settled in nicely into my fabulous Art Deco style room!










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Boxing Day bubble and squeak | Jamie Oliver Recipes (UK)

Boxing Day bubble and squeak | Jamie Oliver Recipes (UK)

Gift Wrapping 101

Well here we go, getting ready for the holiday season. Once you have bought your gifts it is time to wrap them. On this segment of the Marilyn Denis Show watch how Charles the Butler teaches Marilyn how to wrap perfect looking presents. It is actually simpler than you think, all it takes is just a few techniques that work every time!

Watch Here

Household Management & Housekeeping 101 Returns to Chicago

I am very excited to let everyone know that I will be back in Chicago teaching another round of Household Management 101 AND Housekeeping 101. Erin Krex from First Class Care, Inc. has made these 2 minute video's available on YouTube and it even has some testimonials from past students! I hope you enjoy and more importantly I hope to see you in March! We will be at the Sheraton Hotel in Northbrook.

Watch Household Management 101 Video

Watch Housekeeping 101 Video

For more information and or to sign up for either of these courses you can go to EventBrite.com and register! Looking forward to seeing you in Chicago in March!!

More Information

The Perfect Hotel Butler

WATCH HERE

Well I don't know very much about this commercial and when or where it played, but I think it is just wonderful, and had I known about it sooner, I would have posted it. What I love is how the director was able to correctly translate the impeccable qualities of a professional Butler. In fact I love this short movie so much, I am going to use it in my training, to help teach Butlers how a professional Butler is in every space and always available, but yet never the centre of attention. It's really hard to teach the difference from hospitality vs. Butlering and subtle differences.

Please watch the movie, and let me know what you think, all comments good or bad are welcome!

Cocktail Party Etiquette

Here we go again! Charles the Butler and Marilyn Denis prepare for the holidays with Cocktail Party etiquette, do you know what to do? Have a look, I'm sure you will have a good time!

WATCH HERE