Hello! I have arrived safely at the beautiful Peninsula Hotel in Shanghai. I'm looking forward to having lots of fun with this group and have settled in nicely into my fabulous Art Deco style room!
Charles MacPherson is the founder of Charles MacPherson Associates Inc. - a firm that offers consulting and training as well as placement services to the luxury residential and hospitality markets worldwide. Charles is also founder and chairman of the Charles MacPherson Academy – North America’s only permanent facility for Butlers and Household Managers. In addition, Charles is currently writing “The Butler and House Manager’s Encyclopedia” which promises to be the definitive word on the subject.
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